The National Disability Insurance Scheme (NDIS) is a federal government program that provides funding to Australians under 65 who live with a permanent and significant disability. It gives participants choice and control over the supports they access.

Who is eligible for the NDIS?

To be eligible for the NDIS you must be under 65 years of age when you first apply, be an Australian citizen, permanent resident, or Protected Special Category Visa holder, and have a permanent disability that significantly affects your ability to take part in everyday activities.

How do I access NDIS funding?

To access the NDIS you need to meet the eligibility criteria (age, residency, and disability requirements) and submit an access request to the NDIA. If approved, you'll work with a planner to develop your NDIS plan outlining your funded supports.

What is the difference between a registered and unregistered NDIS provider?

Registered providers have been audited by the NDIS Quality and Safeguards Commission. Unregistered providers haven't been through that audit process — but that doesn't mean lower quality. If your NDIS funding is self-managed or plan-managed, you can use unregistered providers. Only participants with NDIA-managed funds are restricted to registered providers.

Do I need a registered NDIS provider?

Not necessarily. If your NDIS funding is self-managed or plan-managed, you can use unregistered providers like Thrive in Life Care. Only participants with NDIA-managed funds are required to use registered providers. Thrive in Life Care works with self-managed and plan-managed participants.

What NDIS support categories can fund Thrive in Life Care services?

Thrive in Life Care services can be funded under: Assistance with Social, Economic and Community Participation (community access and social participation); Assistance with Daily Life (personal care and household assistance); Support Coordination — Levels 1, 2, and 3 including Specialist Support Coordination (Capacity Building); and Improved Daily Living — Capacity Building (for Psychosocial Recovery Coaching).

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Your NDIS Guide

Everything you need to know about the National Disability Insurance Scheme — in plain language, no jargon.

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian Government program that provides funding to people under 65 living with a permanent and significant disability. It gives participants the ability to choose and control the supports they access, rather than being assigned services by the government.

The NDIS is administered by the National Disability Insurance Agency (NDIA).

Who is eligible?

To be eligible for the NDIS, you must:

Be under 65 years of age when you first apply
Be an Australian citizen, permanent resident, or Protected Special Category Visa holder
Have a permanent disability that significantly affects your ability to take part in everyday activities

Some early childhood supports are available for children under 6 with developmental delay through the NDIS Early Childhood approach.

How does an NDIS plan work?

Once you're approved, you'll work with an NDIS planner to develop a personalised plan. Your plan outlines:

Your goals and what you want to achieve
The funded supports you can access
How your funding is managed (self-managed, plan-managed, or NDIA-managed)

Plans are typically reviewed annually and can be adjusted as your needs change.

Registered vs unregistered providers — what's the difference?

Registered providers have been audited by the NDIS Quality and Safeguards Commission. Unregistered providers haven't been through that audit process — but that doesn't mean lower quality. Many excellent providers, including Thrive in Life Care, operate as unregistered providers.

Who can use unregistered providers? If your NDIS funding is self-managed or plan-managed, you can engage any provider — registered or not. Only participants with NDIA-managed funds are restricted to registered providers.

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Thrive in Life Care is an unregistered NDIS provider

We support participants who are self-managed or plan-managed. If you're NDIA-managed and want to work with us, speak to your planner about switching to plan-management.

What support categories can fund our services?

Thrive in Life Care services can typically be funded under:

Assistance with Social, Economic and Community Participation — for community access and social participation support
Assistance with Daily Life — for personal care and household assistance
Support Coordination (Capacity Building) — Levels 1, 2 and 3 including Specialist Support Coordination
Improved Daily Living (Capacity Building) — for Psychosocial Recovery Coaching

We'll help you understand exactly how your plan funding can be used when you contact us.

Ready to start your NDIS journey?

Our team across Gold Coast QLD and Central Coast NSW is happy to answer any questions and help you understand your options — no obligation.

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